The new protocol went to every ward on Tuesday. Here is who confirmed it.
A named record of who acknowledged it, who is pending, and when, on the phone the nurse already carries. The assessor gets a file, not a folder.
Everything on this page ships today. Roadmap items are marked and not sold.
1 in 10patients is harmed in health care, and more than 3 million deaths a year are attributed to unsafe care. WHO names communication breakdown among health workers as a human factor behind that harm.Source: WHO, Patient safety fact sheet, 11 September 2023. Industry figure, not a Kayden Connect result.
The protocol changed. The noticeboard cannot say who read it.
A six-clinic group revises its hand-hygiene protocol after an infection cluster. The memo goes on every noticeboard and into three group chats. Ten days later the assessor asks for evidence that every nurse and porter was informed. The clinical director has a photo of a noticeboard and nineteen ticks. The group employs 214 people.
- Noticeboard, three group chats, one memo.
- Nineteen ticks for 214 people.
- The assessor gets a photo.
- One announcement, pinned in every clinic.
- 178 confirmed by name; 36 pending, reminded.
- The assessor gets the evidence pack.
Four screens, all shipped.
One protocol, pinned in every clinic.
Published once, pinned above every feed, confirmed with one tap on the phone the nurse already carries. On HQ, an approval rule holds it until the clinical director has signed it off.
By ward, by name, with the time.
Nursing 84 of 96. Day Hospital 28 of 41. One reminder to the 36 still pending, at most once every four hours, so the people who did their part are left alone.
- ADAmelia DawsonRegistered Nurse2d ago
- PGPhoebe GrantEnrolled Nurse2d ago
- SNSimon NaylorRegistered NurseRemind
- LKLaura KentWard Lead1d ago
Turn the policy into required reading with a due date.
Infection prevention and control 2026: 196 complete, 14 not started, 4 never asked because they have no department set. Late is marked late. On HQ the evidence pack is one click.
The number the medical director takes to the board.
Active users, engagement and acknowledgment by department and the monthly pulse on one screen, printed to PDF from the browser. Leadership hears what the Day Hospital said, not what the corridor said.
The people who can ask for the record, in their own words.
“clinical policies and guidelines for priority health conditions issued by the national department are available and communicated to health care personnel”Regulation 7(2)(a), GN 67 of 2 February 2018
What the record gives youThe acknowledgement record answers "communicated" with names and times, by clinic.
“A covered entity must train all members of its workforce on the policies and procedures with respect to protected health information”45 CFR 164.530(b)(1); documentation kept six years under 164.530(j)
What the record gives youRequired reading with due dates, and the evidence pack, are the documentation.
“Policies and procedures were not followed or adhered to”a contributing factor in 9 to 15% of sentinel events by category; 1,575 events reported in 2024
What the record gives youCompletion by ward shows the gap before the inspection, not during it.
Cited as what a provider must be able to show. Kayden Connect does not certify compliance with any of them.
What it does not do.
Where this use case lands.
- Acknowledgement on any post
- Required reading with due dates
- Analytics for the last 7 days
One clinic that needs the record and nothing else.
- Pinned announcements
- Coverage by department and site
- Anonymous pulse surveys
- Analytics for the last 90 days
Two or more sites, or a matron who needs to see which ward is behind.
- Approval before publishing
- Evidence pack and audit log export
- Executive dashboard, 365-day analytics
Accreditation visits, a named regulator, SSO, an audit trail. Talk to us.
USD per user per month. Annual billing saves 20% on Spark and Command. Every limit is on the pricing page.
Harbourside Medical Group
A fictional organisation. Every name, number and screen on this page is invented to show how the product behaves.
Bring the protocol nobody can prove was read.
Early access is by invitation. Tell us about your organisation and we will be in touch.
Same record, other situations