The site instruction changed on Friday. Here is every officer who confirmed it before the shift.
A named record of who acknowledged the procedure, by client site, on the officer's own phone with no company email. When the client audits the site, the record is produced on the spot.
Everything on this page ships today. Roadmap items are marked and not sold.
608,977security officers were active in South Africa's private security industry at 31 March 2024, across 16,453 active registered businesses. Every one of them works on a client's site, under that client's instructions.Source: PSIRA, Annual Report 2023/24, section 7.2. Industry figure, not a Kayden Connect result.
The procedure changed. The guardhouse copy cannot say who read it.
A guarding contractor with 42 client sites revises its use-of-force and incident reporting procedure. The change goes out at the 06:00 parade on the sites that hold one, and a printed copy goes to each guardhouse. Three weeks later a client's auditor asks which officers on their site were informed, and when. The contracts manager has a parade register from nine sites and a photo of a guardhouse notice three revisions old. The company employs 610 officers, most without a company email.
- A parade on some sites, a printed copy in each guardhouse.
- A register from nine of 42 sites.
- The client's auditor gets a photo.
- One announcement, pinned at every site.
- 552 confirmed by name and site; 58 pending, reminded.
- The client's auditor gets the evidence pack for their site.
Four screens, all shipped.
One procedure, pinned at every client site, on every phone.
The contracts manager publishes once. On HQ the approval rule holds it until the operations director has signed it off. Officers see it pinned on their own phone at the guardhouse and confirm with one tap before the shift.
Officers without company email join with a code and their phone.
A site supervisor issues one single-use code per named officer. The officer enters it with their phone number, gets a one-time text, and is in. SMS carries the sign-in code only; notices never go by SMS. 96 joined this month.
By client site, by name, with the time.
Riverside Office Park 36 of 38. Sandton retail cluster 88 of 97. One reminder to the 58 still pending, at most once every four hours, so the officers who did their part are left alone. The site that is behind is visible before the client asks.
- SMStephen MorrisSite Supervisor2d ago
- TNThandeka NkosiGrade C officer2d ago
- LMLiam MasonGrade C officerRemind
- NSNicola ShawControl room operator1d ago
Turn the site instruction into required reading with a due date.
Incident reporting and occurrence book procedure 2026: 563 complete, 38 not started, 9 never asked because they have no site set. Late is marked late. When the client audits, the evidence pack for their site is one click on HQ.
The people who can ask for the record, in their own words.
“has been properly informed about the nature and scope of his or her functions and duties as well as his or her legal powers in this regard”Regulation 11(5)(a), what a security business must ensure for every security officer
What the record gives you"Properly informed" gets a named record per officer and per site: the procedure, the site instruction, the date confirmed.
“provide training or cause such training to be provided, to all the security officers in his or her employ”Regulation 11(7), on the legal provisions and the principles of the Code
What the record gives youRequired reading with due dates shows who has and has not confirmed the Code briefing, by site. The training itself is yours; this is the record of who received it.
“an eight hour annual in-service training course”Section 89-n(1)(d); eight-hour pre-assignment course under 89-n(1)(a)
What the record gives youThe certificate proves the course. The record shows which officers received the site instructions and the procedure changes between courses, by client site and date.
Cited as what a contractor must be able to show. Kayden Connect does not certify compliance with any of them.
What it does not do.
Where this use case lands.
- Acknowledgement on any post
- Frontline access codes
- Required reading with due dates
- Analytics for the last 7 days
A handful of sites and an owner who needs the record and nothing else.
- Pinned announcements
- Coverage by client site
- Anonymous pulse surveys
- Analytics for the last 90 days
Ten or more sites, and a contracts manager who needs to see which one is behind.
- Approval before publishing
- Evidence pack per site and audit log export
- Executive dashboard, 365-day analytics
Client audits, a regulator, an approval chain and an audit trail. The organisation on this page. Talk to us.
USD per user per month. Annual billing saves 20% on Spark and Command. Every limit is on the pricing page.
Sentinel Guarding
A fictional organisation. Every name, number and screen on this page is invented to show how the product behaves.
Bring the site instruction nobody can prove was read.
Early access is by invitation. Tell us about your organisation and we will be in touch.
Same record, other situations